Guarantee Terms

The guarantee

If the qualifying savings we secure for you are less than ₱15,000 compared with your original quotation, we refund your ₱7,499 service fee. If they reach ₱15,000 or more, the service fee is earned, and you keep 100% of the savings.

Who it covers

The guarantee covers customers who submit a request on this website, pay the service fee, and give us a genuine, current dealer quotation for a brand-new car. It applies to one quotation per request.

How savings are measured

Your original quotation is the starting point. We compare the total acquisition cost in your quotation with the total acquisition cost in the written proposal we send you, for an equivalent vehicle.

Total acquisition cost means everything you pay to put the car on the road: the car price after any discount, insurance, financing charges, registration and LTO fees, and other charges the dealership requires as part of the deal.

What counts as savings

These count towards the ₱15,000:

• A lower total acquisition cost for the same make, model and variant. • A lower insurance cost with the same coverage. • Lower financing charges and required fees.

What does not count

These do not count towards the ₱15,000:

• A cheaper car with a lower specification. • A different variant, or reduced insurance coverage. • A comparison against a price that is not in your quotation. • A price that only applies if you accept conditions that were not in your quotation, such as buying extra accessories you did not ask for.

Equivalent vehicle

An equivalent vehicle has the same make, model, variant and coverage as in your original quotation. If you ask for a different car, colour package, accessory set or coverage level after you submit your request, we measure savings against the details in your original quotation.

How we decide

We show you how we reached the figures in our written proposal, so you can check the comparison yourself. If you disagree with our figures, tell us and quote your reference number. We will review it and explain our decision in writing.

When a refund is due

A refund is due when the qualifying savings in our proposal are less than ₱15,000. We will tell you this in the proposal, and we will refund the ₱7,499 service fee, as set out in our Refund Policy.

A refund is not due if the qualifying savings reach ₱15,000 or more, even if you decide not to buy, because our work on your request has been done and the savings are available to you.

What can void the guarantee

The guarantee may not apply if the quotation or other information you gave us was inaccurate or not genuine, if the quotation had already expired, or if you do not reply to us for a reasonable time after we ask for information we need to finish your request.

How to claim

You do not need to make a claim. We check the savings when we prepare your proposal and tell you the result. If you believe a refund is due and we have not told you so, contact us with your reference number.

Questions

If anything here is unclear, ask us before you submit a request. The full terms decide every case.